Refund & Return Policy | Widerfit®
Refund & Return Policy | Widerfit®
At Widerfit®, we want you to feel confident with every purchase.
We offer a 30-day return and exchange policy for eligible items. If your purchase does not meet your expectations, our customer support team is here to help.
Please review the following return and exchange conditions.
Return & Exchange Conditions
To be eligible for a return or exchange:
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Items must be returned within 30 days of receiving your order.
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Items must be unworn, unused, unwashed, and in original condition.
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Products must include original packaging, tags, and accessories (if applicable).
Items that do not meet these conditions may not qualify for a refund or exchange.
Return Shipping
If the return is due to a product issue, such as receiving the wrong item or a defective product, Widerfit® will assist with the return process.
For returns caused by personal reasons, such as incorrect size selection or a change of preference, customers may be responsible for return shipping costs.
Please do not send any items back before contacting our customer service team and receiving return instructions.
How To Request A Return Or Exchange
Step 1:
Contact our customer service team:
Please include:
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Order number
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Reason for return or exchange
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Photos or relevant details (if applicable)
Step 2:
Our team will review your request and provide return or exchange instructions.
Please follow the provided instructions to ensure your request is processed correctly.
Size Exchange Requests
If you need a different size, please contact us with your order details.
To help us provide the best solution, we may request:
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Photos of the product
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Size information
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Fit details
Our team will assist you with the exchange process.
Order Cancellation
If you need to cancel your order, please contact us as soon as possible:
Orders can only be canceled before they enter the shipping process.
Once an order has been shipped, cancellation requests cannot be accepted.
Refund Process
After we receive and inspect your returned item, we will send you a confirmation email regarding your refund status.
If your refund is approved:
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The refund will be issued to your original payment method.
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Processing usually takes 5–7 business days.
Please note that banks and payment providers may require additional processing time.
If you have not received your refund after this period, please contact us:
Contact Us
For any return, exchange, or refund questions, please contact: